Privacy policy
This policy explains how Rejuvenation Journeys collects, uses and protects personal information when you visit our website, talk with us about a trip, or travel with us. Rejuvenation Journeys is an independent affiliate of Fora Travel, Inc., a Virtuoso agency.
Information we collect
- Contact details: your name, email address, phone number and mailing address.
- Trip details: who is traveling, dates, destinations, budget and the kind of trip you are looking for.
- Traveler details needed to book: names as they appear on passports, dates of birth, passport or other ID details, loyalty program numbers and emergency contacts.
- Preferences you choose to share: room, dining, accessibility or dietary needs. If you share health-related needs, we use them only to arrange your travel.
- Website information: device and browser type, pages visited and similar technical data, collected through cookies and similar tools.
We do not collect or store payment card numbers. Payments go directly to suppliers or to Fora Travel, Inc., using their secure payment systems.
How we use it
We use your information to answer your inquiries, plan and book your trip, communicate with you before, during and after travel, keep records required by law, improve our website and services, and, if you agree, send you travel ideas and news. You can unsubscribe from marketing emails at any time.
Who we share it with
- Travel suppliers such as hotels, cruise lines, airlines and tour operators, so they can provide your travel.
- Fora Travel, Inc., our host agency, which processes bookings and payments. Fora's handling of booking information is described in its Traveler Privacy Policy at foratravel.com/legal/privacy-policy-traveler.
- Service providers that help us run our business, such as website hosting, email, scheduling and client-management tools, under contracts that limit how they use your information.
- Authorities, where the law requires it, for example to meet government entry requirements or to respond to lawful requests.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
Cookies
We use cookies needed for the website to work and, with your consent where required, analytics cookies to understand how the site is used. You can control cookies in your browser settings. We honor Global Privacy Control signals.
How long we keep it
We keep trip and booking records for as long as needed to provide our services and meet legal, tax and accounting obligations, and inquiry details for as long as they are useful to plan a trip with you. After that we delete or anonymize them.
Security
We use reasonable administrative, technical and physical safeguards to protect your information. No system is completely secure, so please contact us straight away if you think your information has been compromised.
Children
Our website is not directed to children under 16. We collect information about minors only from a parent or guardian, and only to book their travel.
Your rights
Depending on where you live, you may have the right to know, correct or delete the personal information we hold about you. See Your data for how to make a request.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it last changed.
Contact us
Questions about this policy or your personal information: privacy@rejuvenationjourneys.com.